Tinker

sketchfab

Human Resources is seeking a highly motivated and detail-oriented individual to fill an open position as a Customer Service Representative. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. The selected candidate will be responsible for providing top-notch customer support via phone, email, or chat, resolving issues efficiently and accurately. Key Responsibilities: * Respond promptly to customer inquiries and concerns via various channels * Resolve problems quickly and effectively while maintaining a professional demeanor * Collaborate with cross-functional teams to ensure seamless service delivery * Utilize CRM software to track interactions and update customer information * Provide proactive support to prevent issues from arising in the first place Requirements: * High school diploma or equivalent required; associate's degree or higher preferred * Excellent communication, problem-solving, and time management skills * Ability to multitask and prioritize tasks effectively * Proficiency in CRM software and other relevant tools * Availability to work flexible hours, including evenings and weekends as needed