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The Human Factor was a British drama television series that aired on ITV from 1992 to 1998. It was created by Jimmy McGovern and followed the lives of a group of people living in Liverpool, England. The show was known for its gritty realism and tackled tough subjects such as poverty, crime, and social inequality. The main character, Michael Williams, played by John Hannah, was a working-class man struggling to make ends meet in a rapidly changing world. He faced numerous challenges including unemployment, relationships problems, and health issues. Throughout the series, Williams' storylines were intertwined with those of other characters, creating a complex web of relationships and struggles. The show also featured a number of notable guest stars, including Bill Paterson and Mark Benton. The Human Factor was praised for its realistic portrayal of life in Liverpool during the 1990s. It won several awards, including two BAFTA TV Awards for Best Drama Serial.